Privacy Policy – Daman Games

Last updated: [20 Dec 2025]

Welcome to Daman Games. We highly value your privacy. The following Privacy Policy will elaborate on how we gather, utilize, retain as well as safeguard your personal data as you utilize the Daman Games site, mobile app, or any other service provided under the brand name Daman Games. Through our platform, you will be adhering to the terms of this Privacy Policy.

1. About Daman Games

This Privacy Policy effectively covers the Daman Games online gaming platform, which consists of our online gaming platform, which includes our web site, our mobile application, or any other services, games, or features associated with the same. Daman Games, we and us and our refers to the owner and operator of the platform and you, your refer to the user who visits or uses our web site or application.

2. What this Privacy Policy covers

This Privacy Policy explains:

  • What personal data we collect from you

  • How and why we collect your data

  • How we use, share, and protect your data

  • How long we keep your data

  • What rights and choices you have regarding your data

We adhere to relevant Indian legislation and guidelines concerning data security, IT security, and Internet gaming, as it may change occasionally.

3. Information we collect

You provide information to us and we even automatically obtain it as you use Daman Games.

3.1 Information you provide to us

When you create an account or use Daman Games, you may share:

  • Basic details: name, username, mobile number, email address

  • Profile details: profile picture (if uploaded), language preference, game preferences

  • KYC details (if required): PAN, Aadhaar or other government ID, date of birth, address

  • Payment details: UPI ID, bank account details, card details (collected via secure payment gateway), in-app wallet details

  • Transaction details: deposit history, withdrawal history, bonus usage, reward claims

  • Support communication: messages to customer care, complaints, feedback, documents shared for verification or issue resolution

Please share these details only through our official website, app, or verified support channels.

3.2 Information we collect automatically

When you use Daman Games, we automatically collect some technical and usage data, such as:

  • Device information: device type, operating system, device identifiers (where allowed)

  • Log information: IP address, browser type, date and time of access, pages visited, actions performed

  • Usage data: games you play, duration of play, in-game behaviour, preferences, click patterns

  • Location data: approximate location based on your IP address, which helps with compliance, security, and fraud checks

3.3 Cookies and similar technologies

Daman Games is better when we use cookies and so on to make it work better. Cookies allow us to maintain the user log, store your preferences, enhance the application, and learn how consumers use our site and application. You are able to manage cookies in your device or browser. Nevertheless, some of its features will be ineffective in case you turn off certain cookies.

4. How we use your information

We also have access to your personal information due to legitimate and legal reasons. Typical uses include:

  • Account creation and management: to create your account, check your identity, assist you in logging in, and manage your profile.

  • Providing gaming services: to allow you to play games, record your game history, display scores and rankings, and control in-game rewards and offers.

  • Payments and withdrawals: to enable deposits, withdrawals, refund and bonuses, and to keep an accurate record of all transaction so that these can be audited and complied with.

  • KYC and legal compliance: to conduct KYC verification (where it is necessary) and comply with the Indian laws, gaming regulations, and financial regulations.

  • Security and fraud prevention: to identify and eliminate fraud, cheating, multiple account abuse or any form of misuse of the platform.

  • Communication: to send account alerts, OTPs, transaction updates, security notifications, policy changes, and service-related messages

  • Marketing (where allowed): to send promotional offers, bonus updates, and personalised recommendations, if you have given consent or if permitted by law

  • Analytics and improvement: to examine the interaction of the users with the Daman Games, resolve technical challenges, enhance user experience, and create the new features and games.

We do not sell your personal data to any third party.

5. Legal basis for processing

In the case of users in India, we usually handle your information based on the following basis:

  • Your preference, where you decide to provide data or receive marketing messages.
  • The requirement of having to do a contract, like giving you access to the platform and making your transactions.
  • Our lawful interests, including the safety of the platform, fraud prevention, and services provision.
  • Legal requirements, including record-keeping, KYC, and reaction to legitimate inquiries by the authorities.

You can revoke your permission anytime, but not less, by law and by contract. Nevertheless, canceling the consent might impact the usage of certain features or services.

6. How we share your information

We may share your personal data with trusted third parties, but only when necessary and in a controlled manner.

We may share data with:

  • Service providers: payment gateways, banks, wallet partners, KYC verification agencies, cloud hosting providers, SMS and email service providers, analytics and marketing tools

  • Group companies and affiliates: for operations, support, analytics, or compliance purposes

  • Government and regulatory authorities: when required under law, court order, or official requests, or while investigating fraud, disputes, or suspected illegal activities

  • Business partners or successors: in case of merger, acquisition, restructuring, or transfer of business, your data may be transferred as part of the transaction

Any such third parties will be expected to ensure your information is safe and will only use it as instructed by us and as required by the law. We do not allow them to market your data independently and without your permission.

7. Data storage and security

We make reasonable measures in order to retain your data secure. Technical and organisational controls will include encryption (where necessary), firewalls, access controls, and monitoring systems to mitigate against unauthorised access, loss, abuse, and manipulation of your data.

Only authorised employees, agents, and service providers have access to your personal information and are permitted to access it to perform particular tasks and keep it confidential. Nonetheless, there is no system that is entirely safe. Although we are doing the best to secure your data, we cannot promote complete security.

You are also involved in security. Do not disclose your account details, password, and OTPs. Do not disclose your account to others and make sure to log out of shared devices.

8. Data retention

We retain your information just as long as it is required to achieve the purposes that are outlined in this Privacy Policy. The retention period could be based on:

  • How long you use Daman Games

  • Legal, tax, accounting, and regulatory requirements

  • The time needed to resolve disputes, enforce our terms, and protect our rights

We can either delete your data, or anonymise it such that it cannot identify you further, after the retention period.

9. Your rights and choices

Subject to applicable law, you may have the right to:

  • Access your personal data held with us

  • Correct inaccurate or incomplete data

  • Delete certain data, subject to legal retention requirements

  • Restrict or object to some types of processing

  • Withdraw consent where processing is based on consent

  • Opt out of marketing messages at any time

Some of these rights can be used directly via your account settings, where they are available. With any other request, you can reach us by the information in the “Contact Us” section. We may verify your identity before processing your request and may not be able to comply where the law requires us to keep certain records.

10. Children’s privacy

Daman Games is not intended to be used by minors and is only to be used by users who are old enough to play real money or online games in accordance with their local laws (such as 18 years and above in most of India). We do not gather personal information of children knowingly.

In case we find out that a minor has opened or posted personal information, we can close the account and erase or limit the corresponding data according to the law. In case you think that a child has played Daman Games, you should contact us as soon as possible.

11. Third-party websites and services

On our platform there might be links or integrations with third party websites, applications, payment systems, or social media. Daman Games does not have control over these services. The way they handle privacy can vary with ours. We advise you to go through their privacy policies and then you should not share any personal information with them. Third party websites are not subject to our control in terms of their content and privacy practices.

12. International data transfers

Due to some of our service providers, servers, or partners being located outside India some of them may be outside the country. This implies that your data might be transferred and processed elsewhere. Where this happens, we will reasonably make sure that your information is not leaked and such transfer is in line with the relevant legislation and contractual protection.

13. Marketing and communication preferences

We may send you service-related messages such as transaction alerts, security notifications, and important updates. These are necessary for the safe use of Daman Games and you generally cannot opt out of them.

Marketing messages, promotional offers, bonus messages, game updates, and other messages can be sent via SMS, email, push notifications, or any other channel. You will be able to control your preferences in marketing by:

  • Using the “unsubscribe” or “opt out” link in emails or SMS

  • Changing notification settings in our app, if available

  • Contacting our support team for assistance

Even if you opt out of marketing, you will still receive essential service and security communications.

14. Updates to this Privacy Policy

This Privacy Policy may be altered or amended occasionally to correspond to the changes in our services, legal standards, or internal procedures. On the top, we will update the date of the Last update whenever we update it. In the case of significant changes, we can also inform you via email, by app notification or via a notice on our site.

You should review this Privacy Policy on a regular basis in order to keep up with how your data is processed. By continuing to use Daman Games once a change has been posted, you agree to the new Policy.

15. How to contact us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, you can contact us at:

  • Email: support@damangames.com

  • Support:

We will try to respond within a reasonable time in line with applicable legal requirements.

16. Your consent

When you set up an account at Daman Games via our website or our app, or when you provide us with your information, you affirm that you read, comprehended and accepted this Privacy Policy. In case you do not consent with any aspect of this Policy, then you should avoid using the Daman Games platform.